Practice Policies

Below we have detailed some of the current policies and information for our clients

Environmental Policy - we are committed to sustainability  - here is more information on our approach

Environmental Policy

These are our Terms and Conditions for our Clients

Pets - Terms and Conditions

Equine - Terms and Conditions

Here is information on the Complaints Procedure for the practice if you are unhappy with the service received:

Complaints Procedure

Here is some information about our Protocols should your pet require Overnight Care at the practice:

Overnight care protocol

And some information about the process should we Refer your pet to a Specialist centre:

Referral procedure

Here is the Paragon Privacy Policy

Privacy Policy

And some information about our CCTV Policy for cameras at Carlisle House

CCTV Policy