Practice Policies

Below we have detailed some of the current policies and information for our clients

Coronovirus policy - information for clients
Coronavirus Policy PDF

These are our Terms and Conditions for our small animal clients

Pets - Terms and Conditions

Here is information on the complaints procedure for the practice if you are unhappy with the service received:

Complaints Procedure

Here is some information about our protocols should your pet require overnight care at the practice:

Overnight care protocol

And some information about the process should your pet require referral to a specialist centre:

Referral procedure